Hola Content’s
Terms & Conditions

Last updated on Monday, 4th March 2024

1. Introduction

Hola Content Copywriting Agency LLC., registered at 1 Deira Street, 8th Floor, Office 18, Deira, Dubai, UAE, is referred to as “The Agency,” “Hola,” or “Hola Content” throughout this document. By engaging with The Agency’s services, clients agree to the Terms & Conditions outlined herein.

2. Scope of Services

The Agency provides professional copywriting services, including but not limited to Forex, Crypto, and Fintech content creation, website copy, blog writing, marketing materials, and other content-related services. Any additional services or modifications must be agreed upon in writing.

3. Client Responsibilities

Clients are responsible for providing accurate, complete project details, including briefs, deadlines, and relevant materials. Delays in supplying this information may impact project timelines.

4. Payment Terms

  • Unless explicitly stated otherwise, the full payment amount must be made before The Agency begins work.
  • Payments are to be made in accordance with the terms outlined on the invoice.
  • Overdue payments may incur a late fee, and The Agency reserves the right to suspend work until the outstanding balance is settled.
  • Accepted payment methods include bank transfer, credit card, and PayPal.

5. Revisions and Approvals

  • Up to two rounds of revisions are included unless otherwise agreed. Revisions must fall within the original brief.
  • Changes to the brief that require significant rewrites are not considered revisions and will incur additional charges, regardless of unused revision rounds.
  • Once the client has approved the content, any additional changes requested will be charged at The Agency’s standard rates.

6. Turnaround Times

  • Turnaround times are quoted in business days (Monday to Friday, 9:00 AM to 6:00 PM, excluding UAE public holidays).
  • If the client changes the brief, turnaround times will be adjusted accordingly. For example, if a job quoted for 2 business days requires additional work due to changes, The Agency reserves the right to extend the timeline.

7. Intellectual Property

  • Upon full payment, all intellectual property rights for the final, approved content transfer to the client. Drafts and rejected versions remain the property of The Agency.
  • The Agency retains the right to showcase completed projects in its portfolio or marketing materials unless the client provides a written request not to.

8. Confidentiality

The Agency will treat all client information and materials as confidential and will not disclose them to any third party without prior written consent.

9. Marketing and Branding Rights

The Agency reserves the right to use the client’s brand name and logo in its marketing materials, portfolio, and promotional activities, such as case studies or client showcases. If the client does not wish their brand to be used in this way, they must inform The Agency in writing prior to the project’s commencement.

10. Liability Limitations

The Agency is not liable for any losses or damages arising from the use of its services, including financial loss, reputational damage, or legal claims resulting from the use of content. Clients are responsible for ensuring compliance with industry regulations.

11. Cancellation and Refund Policy

  • If the client cancels a project after work has commenced, The Agency reserves the right to retain all payments made.
  • Refunds will not be issued for projects that have already begun, regardless of whether the payment was made in full or partially.

12. Compliance and Legal Requirements

Clients are responsible for ensuring that all content produced by The Agency complies with applicable laws, regulations, and industry standards. The Agency accepts no responsibility for legal claims or penalties arising from the use of its content.

13. Governing Law

These Terms & Conditions are governed by the laws of the UAE. Any disputes will be resolved under the jurisdiction of Dubai courts.

14. Amendments to Terms

The Agency reserves the right to amend these Terms & Conditions at any time. Clients will be notified of any significant changes.

15. Contact Information

For any questions regarding these Terms & Conditions, please contact: